Keep a Tab on Your Emotions & Inner Life.
Beyond this, it is vital to be in touch with ones actual feelings, thoughts, and impulses at any point in time. In “Getting Past No,” Ury advises negotiators not to react to provocative actions or comments by one’s negotiation counterparty. Reactions can lead to escalation. They can also cloud chances to learn about the other. They can kill chances to demonstrate recognition of the needs and feelings of the other, which could have enhanced the quality of communication and relationship, smoothing the bargaining, building trust, and capturing opportunities for mutual gain. The prerequisite for preventing undue reactions is sufficient self awareness to identify ones emotions and inner responses, including value judgments and the like, before they are given expression.