The Resolve mediator earns trust and credibility from treating the parties with respect, using active listening skills, demonstrating genuine caring and engaging in substantial preparation. Mediation is not about “arm twisting” or other coercive settlement methods. Rather, the mediator empowers the parties and assists them in finding ways to resolve the dispute in a manner consistent with their own needs, interests and standards.
While not acting as a lawyer in the mediation, the Resolve mediator comes to the table with substantial experience as a litigator. Analytic skills and familiarity with the litigation process enable the mediator to speak the language of counsel and meaningfully explore with counsel and parties their best and worst alternatives to a negotiated settlement in light of a nuanced legal backdrop.